Privacy Policy

Your privacy matters to us. Learn about how we collect, use, and protect your personal information.

Last Updated: November 10, 2023

This Privacy Policy explains how YourPerson ("we," "our," or "us") collects, uses, and discloses your information when you use our website, mobile application, and services (collectively, the "Services").

1. Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you:

  • Create an account or profile (e.g., name, email, password, date of birth, gender)
  • Complete your profile (e.g., photos, biographical information, interests, preferences)
  • Verify your identity (e.g., ID documents, selfie verification)
  • Communicate with other users (e.g., messages, likes, matches)
  • Participate in surveys, contests, or promotions
  • Contact our customer support
  • Subscribe to premium services or make purchases

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

  • Device information (e.g., IP address, device type, operating system)
  • Usage information (e.g., pages visited, features used, time spent)
  • Location information (if you enable this feature)
  • Log data and cookies

Information from Third Parties

We may receive information about you from third parties, such as:

  • Social media platforms (if you choose to connect your social media accounts)
  • Partners who offer co-branded services or promotions
  • Advertising and analytics providers
  • Identity verification services

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Create and manage your account
  • Process your transactions
  • Facilitate matches and connections between users
  • Verify your identity and prevent fraud
  • Communicate with you about our Services, updates, and promotional offers
  • Personalize your experience and provide tailored content
  • Monitor and analyze usage trends and preferences
  • Comply with legal obligations and enforce our policies
  • Protect the safety and security of our users and Services

3. How We Share Your Information

We may share your information in the following circumstances:

With Other Users

By using our Services, your profile information and content may be visible to other users. This includes:

  • Profile information (name, photos, age, location, interests)
  • Status (online/offline)
  • Verification status
  • Messages and interactions with other users

With Service Providers

We share information with third-party vendors and service providers who perform services on our behalf, including:

  • Cloud storage providers
  • Payment processors
  • Identity verification services
  • Customer support services
  • Analytics providers
  • Email and messaging service providers

For Legal Reasons

We may disclose your information if we reasonably believe disclosure is required to:

  • Comply with applicable laws, regulations, or legal process
  • Protect the safety, rights, or property of YourPerson, our users, or the public
  • Detect, prevent, or address fraud, security, or technical issues
  • Enforce our Terms of Service or other agreements

Business Transfers

If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing our Services to you
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing our agreements

When you delete your account, we will remove your profile information from view by other users. However, we may retain certain information as required by law or for legitimate business purposes for a limited period. We also retain non-personal, aggregated data for analytical purposes.

5. Your Rights and Choices

Account Information

You can update, correct, or delete your account information at any time by accessing your account settings. If you need assistance, please contact our support team.

Privacy Settings

You can manage your privacy settings within the app to control:

  • Who can see your profile
  • Who can contact you
  • Whether your location is visible
  • Email and push notification preferences

Location Information

You can control location permissions through your device settings. Note that disabling location may impact core functionality of the app.

Cookies and Tracking

Most web browsers are set to accept cookies by default. You can adjust your browser settings to remove or reject cookies, but this may affect your ability to use certain features of our Services.

Data Subject Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Rectify inaccurate or incomplete information
  • Request erasure of your personal information
  • Restrict or object to certain processing of your information
  • Data portability (receiving your data in a structured, commonly used format)
  • Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encryption of sensitive information
  • Regular security assessments and testing
  • Access controls and authentication requirements
  • Staff training on data protection
  • Secure infrastructure and monitoring systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Data Transfers

We operate globally and may transfer your information to countries other than where you reside. These countries may have different data protection laws than your country. When we transfer personal information across borders, we:

  • Ensure the transfers comply with applicable data protection laws
  • Implement appropriate safeguards such as standard contractual clauses
  • Ensure the receiving entities provide adequate protection for your data

By using our Services, you consent to the transfer of your information to countries where we operate, including the United States.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 18, please contact us immediately, and we will take steps to remove such information from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes to this Privacy Policy, we will notify you by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email or in-app notification

We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Email: privacy@yourperson.com

Postal Address:
YourPerson Inc.
Attn: Privacy Department
123 Dating Street
London, EC1A 1BB
United Kingdom

We will respond to your request within 30 days.

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

This Privacy Policy is incorporated into and subject to our Terms of Service.